24/7/365 Support

Your Home. Always Working.

Advanced remote monitoring and instant support—anywhere you are.

We See Issues Before You Do

Whether you're in Crested Butte for the season or checking in from across the globe, King Systems keeps your estate running flawlessly. Our advanced remote diagnostics identify and resolve most issues before they ever impact your experience.

1. Continuous Monitoring

Your systems report health data to our platform 24/7. We track everything from network connectivity to climate control, lighting, and AV equipment.

2. Instant Alerts

When something needs attention, we know immediately. You get notified only if necessary—we handle most issues silently in the background.

3. Remote Resolution

Most problems are fixed remotely without a service visit. Software updates, configuration changes, and system reboots happen seamlessly.

What We Monitor

Comprehensive oversight of every system in your home

Network & Connectivity

  • Internet connection status
  • Wi-Fi network health
  • Network equipment performance
  • Bandwidth utilization

Lighting & Shading

  • Control system status
  • Device connectivity
  • Automation schedules
  • Scene functionality

Climate Control

  • HVAC system operation
  • Temperature sensor readings
  • Equipment alerts
  • Energy usage patterns

Audio/Video Systems

  • Equipment power status
  • Source device connectivity
  • Streaming service access
  • Multi-room audio sync

Security Systems

  • Camera feed quality
  • Recording system health
  • Access control systems
  • Sensor battery levels

Control Interfaces

  • Touch panel functionality
  • Mobile app connectivity
  • Voice control integration
  • System updates

Mountain Estate Protection

Critical for Crested Butte & Remote Properties

Remote mountain estates face unique challenges—extreme weather, seasonal use, and limited local support. Our monitoring becomes your eyes and ears when you're not on-site, preventing costly damage and ensuring your home is ready when you arrive.

Freeze Protection

Monitor heating systems and receive instant alerts if temperatures drop dangerously low—preventing frozen pipes and equipment damage.

Power Outage Detection

Get notified immediately if power is lost. We can coordinate with backup systems and local support before issues escalate.

Pre-Arrival Prep

Scheduled system checks before your arrival ensure everything is operational—heating adjusted, systems online, welcome home.

Your Personal Support Portal

Full visibility and control from anywhere

Real-Time System Status

View live health dashboards for all your systems. Green means good, yellow means attention needed.

Service History

Complete logs of every service call, remote fix, and system update. Full transparency into what we've done.

Mobile App Access

Check system status, submit support tickets, and receive push notifications—all from your phone.

Direct Support Access

One-click support tickets reach our team instantly. Track resolution progress in real-time.

Fast Response. Every Time.

Support when you need it—day or night

10min
Signature Plan

Dedicated account manager responds within 10 minutes—24/7/365

30min
Priority & Proactive

Most popular plans—fast response for urgent issues

60min
Essentials Plus

Affordable 24/7 support for basic assistance

90%
Remote Fix Rate

Most issues resolved without a truck roll

Ready for Peace of Mind?

Join hundreds of homeowners who never worry about their technology. Choose a support plan and start enjoying your smart home—without the stress.